Welcome to calpinelabs.com ("Calpine Labs", "we", "our", or "us"). This document explains the key policies,
terms, and conditions governing your use of our website and services. By accessing or using our website, you
agree to these terms and policies.
1. Privacy Policy
We are committed to protecting your privacy. We collect information such as your name, contact details,
billing information, account credentials, and usage data when you use our website or subscribe to our
services.
We use this information to:
Provide and manage our services
Process payments
Communicate important updates
Analyse and improve user experience
Fulfil legal obligations
We do not sell or rent your personal information. We may share data with trusted service providers and
regulatory authorities when required. You have rights to access, modify, or delete your personal data. To
exercise these rights, contact us at info@calpinelabs.com.
We use cookies and similar technologies to enhance your experience. You may manage your cookie settings
through your browser.
2. Terms and Conditions
By using calpinelabs.com or subscribing to our services, you agree that:
You will provide accurate and current information.
You are responsible for maintaining the confidentiality of your account credentials.
Subscription fees are billed according to the terms selected at signup.
Unauthorized use of the website may give rise to a claim for damages and/or be a criminal offense.
We reserve the right to modify our offerings, pricing, and policies at any time, with or without notice.
3. Cancellation and Refund Policy
Our services are subscription-based.
You may cancel your subscription at any time by following the cancellation process provided in your
account settings or by contacting us.
Refunds, if applicable, will be processed based on the terms outlined during the time of subscription.
Generally, no refunds are offered for the remaining unused subscription period once a service term has
started, unless otherwise stated in a specific service agreement.
We reserve the right to deny refund requests that do not meet our policy conditions.
4. Shipping and Delivery Policy
Since our offerings are digital (subscription-based services and software access), there is no physical
shipping involved.
Upon successful subscription and payment confirmation, access credentials and service activations will
be provided electronically.
Any issues related to service access should be reported immediately to info@calpinelabs.com for resolution.
5. Legal Disputes
Any dispute or claim arising out of or related to your use of calpinelabs.com or our services shall be:
Governed by the laws of the Republic of India.
Subject to the exclusive jurisdiction of the courts located in Ernakulam, Kerala, India.
By using our website and services, you expressly agree to resolve any legal disputes through courts located
in Ernakulam.
6. Contact Information
For any queries, issues, or concerns related to our policies, terms, or services, please contact: